Gold services & visiting FAQs

Yes. Both 3rd Mile and Saradise offer XRF gold purity testing. Contact your branch for arrangements, fees and an explanation of the results.

Consider the occasion, budget and everyday wear. Ask about markings, weight, workmanship charges, care and applicable transaction terms. Confirm the details with the branch.

We recommend confirming the day’s opening arrangements and your required service with your chosen branch.

Cash buyback involves assessing existing gold for a cash quotation; a trade-in involves discussing its use towards new jewellery. Both branches offer these services. Confirm assessment, deductions and the current quotation in store.

Repairs are available at 3rd Mile. Contact that branch on WhatsApp to describe the repair and discuss suitability, charges and timing.

Both branches offer free on-site parking and wheelchair-accessible entrances. Payment methods include cash, debit and credit cards, DuitNow QR, Apple Pay, Atome and Shopee SPayLater. Ask the branch about applicable payment terms.

Explain your budget and purpose, then ask about markings, actual weight, workmanship charges and what the final quotation includes. If you plan to exchange existing jewellery, ask about trade-in assessment and pricing as well.

Yes. Both BONG JEWELS branches offer cash buyback and trade-in enquiries. Describe your jewellery, then visit to discuss assessment, a current quotation and applicable terms before deciding whether to proceed.

Ask the branch to explain the assessed value of existing gold, the price of new jewellery, applicable workmanship or other charges, and the final balance payable or settled. The calculation depends on the current assessment and agreed transaction terms.

Before visiting, confirm accepted jewellery types, required documents, assessment arrangements and payment methods with your chosen branch. If you retain purchase records, ask whether to bring them.

Different transactions may involve different pricing components. When asking for a current Kuching or 916 gold price, explain whether you are buying new jewellery, trading in or selling existing gold. Confirm buyback pricing after assessment, and ask about weight, workmanship charges and the final quotation when purchasing. This website does not provide live prices.

In general fineness markings, 916 represents about 91.6% gold and 999 about 99.9%. This is general information, not a test result or stock statement for an individual item. Contact 3rd Mile about 916 and 999 jewellery, including markings, intended wear, care and current designs. Ask Saradise about specific items before visiting.

XRF means X-ray fluorescence analysis and helps assess the elemental composition of a material. Surface coatings can influence readings, so ask the branch to explain the test scope and interpretation. A reading is not a guarantee of the composition of every part of an item, and testing is not certification. Both branches offer XRF testing enquiries; confirm arrangements, fees and whether written results are available.